Finnish speaking – Customer support

Finnish speaking – Customer support, 5 paikkaa, linkAnordic, Kreikka, Chania, Crete

Are you a fluent Finnish speaker? Do you want to work in Chania, one of the most beautiful cities in
Crete, combining your work with your summer vacations? Enjoy the sun, the amazing food and the
hospitality of the locals.

We are looking for Finnish Customer Support Consultants, to work for one of Europe’s largest producers
and retailers of electricity and heat.

What will you do:
Provide and maintain strong, professional relationships with all customers and show empathy at
all times.
Work effectively as part of a team, developing effective and supportive relationships with
colleagues and management.
Contact with customers, providing solutions to their requests.
Deliver high quality support: provide accurate and complete information by using the right
methods/tools.
Manage large amounts of incoming calls & emails.
Identify and assess customers’ needs to achieve satisfaction.

Requirements
 Excellent knowledge & communication skills in Finnish.
Very good command of English (B2).
Good problem-solving skills.
Communication skills.
Usage of MS Windows and MS Office, ability to use Internet applications.
Knowledge of logistics on an operational level, as well as overland.
EU Passport.

Benefits
Complete relocation support (flight ticket to Chania, Crete, pick-up & drop – both at no cost to
you).
Free accommodation or extra accommodation bonus, throughout the entire employment period.
Competitive monthly salary + 2 extra salaries per year.
A generous bonus scheme.
Fully remunerated training by certified instructors.
Extra private health insurance.
Consistent support for anything you may need along the way.
Numerous benefits and discounts.
State-of-the-art premises – including an amazing activity room with a fully-equipped gym, table
tennis table and TV.
Special events as well as community & social responsibility initiatives.
Free online Greek language courses.
Professional growth & development opportunities within a multicultural, safe and fun workplace.

Osaamisalue: IT & tietoliikenne