Asiakasneuvoja

Asiakasneuvoja, Folka Etelä Oy, Helsinki

The NutraQ group is a leading international company within health and beauty industry. We develop, produce and distribute a wide range of products directly to our customers through a digital subscription-based business model. Our company, which employs around 200 employees, is headquartered in Oslo, Norway, with branches in Sweden, Denmark, Finland, Czech Republic, Netherlands, Poland, Italy and France. Our values: Brave, Innovative, Responsible and Respectful are very much present in our communication and working environment. We are therefore proud of the ?Great place to work? certification, which we received for representing a healthy and engaging office environment.

You can read more about NutraQ group and brands here: http://www.nutraq.com

We are now looking for Customer Service Consultant for a fixed-term position at NutraQ

Customer Service Consultant position includes:

– active customer service by phone and e-mail in Danish

– providing information for the customers about the products of NutraQ brands within the food supplement industry

– actively keeping customers happy and retained in a sales-minded attitude.

Ideal background for this position would be to have previous experience in customer service and in call centers. You are positive, sales-minded and have excellent communication skills. You are good at solving problems and thrive in customer service. The Customer Service Consultant position requires fluent Danish language skill. You also have to be able to communicate in English as English is the main working language in the office. Given NutraQ is an international company, other languages such as Finnish, Norwegian or Swedish is a plus.

We offer you:

– a fixed-term position with full working hours from Monday to Friday 9.30-17.30 until the end of summer

– a possibility to work remotely 2 days a week

– NutraQ offers a wide range of products of their brands for personal use.

In this position we comply with the collectice agreement for the commercial sector. The salary is based on previous level of experience. Please add your expectation for the salary in your application.

We want to be the most reliable, versatile and motivating work community for you in your working life and also make your working life your own. You will receive the full support of an HR consultant for the whole duration of your employment. In our daily work, we use the We care -early intervention modle to ensure the continuous well-being of our personnel.

Please fill out your application with the expectation for salary via the link below or folka.fi. The deadline for the applications is 19.5.2024. Please note that we will process applications already during the application period and we will fill the position when the right person has been found.

Contact for further information:

Matti Arvola, HR consultant

050 599 9210 (Mon-Fri 8-16)

matti.arvola@folka.fi mailto:etunimi.sukunimi@folka.fi

Folka (Otiga Finland Oy) is part of the international OTIGA Group, which is one of the fastest growing personnel service companies in the Nordic countries. We employ more than 700 temporary workers all over Finland every day and fulfill 100 recruitment orders every year. We are a trusted partner at different stages of working life for each of our customers and employees, and that is exactly what we value. We are direct, keep our word and always do what we promise.

Folka – Yhdessä työelämässä.

www.folka.fi

Osaamisalue: Asiakaspalvelu