Commercial Director

**Exceptional Hospitality Starts with You**

Picture yourself brightening someones day. When you join our hotel team, thats exactly what youll do every time you come to work!

As a Commercial Director, youre not leading commercial strategy across multiple segments and revenue streams – youre spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

**Here’s what you’ll do during a typical day:**

– Own commercial strategy and execution: Develop and implement integrated commercial strategies across all revenue streams — to drive top-line performance and market share growth.

– Direct the Sales & Marketing function, ensuring effective execution of sales strategies, customer engagement, and market activation.

– Maximize revenue and profitability: Partner with General Managers and Finance to ensure commercial decisions support revenue goals, optimize cost of sales, and deliver profit and margin targets

– Lead pricing and forecasting strategy: Oversee revenue management practices including pricing, rate strategies, demand forecasting, and business reviews to optimize revenue across all segments

– Align sales and marketing efforts: Coordinate on-property and regional sales, marketing, eCommerce, and public relations activities to support brand positioning and drive demand

– Adapt to market dynamics: Monitor trends, assess competitive landscape, and adjust commercial strategies to stay ahead in evolving market conditions

– Strengthen stakeholder relationships: Build trusted relationships with owners, operators, Hilton corporate teams, and external partners to align goals and create long-term commercial value

– Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs

– Lead the development, implementation, and achievement of annual commercial business plans across the cluster.

– Guide the preparation and presentation of key commercial performance reports and business reviews.

– Ensure coordination of cross-selling initiatives, joint marketing campaigns, media planning, and brand partnerships to maximize exposure and profitability.

– Represent the hotels in client meetings, industry events, and networking opportunities to strengthen business relationships.

**How you will collaborate with others:**

– Work closely with General Managers to align commercial priorities and ensure strategic direction is executed at property level.

– Provide leadership to sales, marketing, and revenue management teams within the cluster.

– Partner with regional commercial leadership to support wider EMEA commercial strategies.

– Maintain open communication with supporting functions (Finance, Operations, HR) to ensure alignment and performance delivery.

**What Were Looking For:**

– Commercial leadership experience within the hospitality industry, preferably in an upscale or luxury hotel environment.

– Strong expertise in revenue management, pricing strategy, forecasting, and commercial planning.

– Strong understanding of the luxury hospitality market, guest expectations, and premium brand positioning.

– Results-oriented mindset with a strong focus on delivering exceptional guest experiences alongside commercial performance.

– Fluent English language skills; additional language skills are considered an advantage.

– Previous experience within an international hotel brand is highly desirable.

**What It Takes to Make the Stay**

– At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

– A passion for spreading the light and warmth of Hospitality.

– Acting with Integrity and always doing the right thing.

– Inspiring others through Leadership.

– A belief that Teamwork drives the best outcomes.

– A sense of Ownership and accountability.

– And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Osaamisalue: Hotelli-, ravitsemus- & matkailuala, Johtaminen & konsultointi, Myynti & hankinta