Technical customer success engineer

AILiveSim is a young startup that uses gaming technology to create realistic dynamic simulation for training and testing AI algorithms. Our software can be used to augment datasets, collect associated ground truth, train new learning algorithms using curriculum, or various types of testing. We create environments that look realistic, are parametric and we model some procedural elements to allow for a maximum of variations.

The work is hybrid, and very flexible, a physical presence in Helsinki Finland is required. We can customize your working hours based on your expectations. We offer a motivating compensation plan, a large amount of freedom in your work and an unmatched human adventure. You will get a chance to play a key role in the life of our growing company. We are currently looking for exceptional candidates, self-driven and highly motivated. Because we use game technologies, our work has a lot in common with game development, and we value prior experience in game projects. We value experience and education but we also know that talent doesn’t necessarily come with the number of years. We also believe in the power of the team, so a team player that is able to communicate and brainstorm is considered a must.

This position requires both programming skills and sales knowledge.

Responsibilities:
– develop customer deliverables such as Python scripts, simulation files or datasets
– work closely with our customers, handle support request
– implement relevant demos, examples or tutorials
– oversee documentation and training material
– give training to customers
– represent the customers and users internally when we make decisions on new features etc..

Key Skills Required:
– Good knowledge and experience with at least one of the following
– machine learning
– robotics, ros
– self-driving vehicles
– Good knowledge Python
– Excellent communication skills, with the ability to work in partnership with both business and technology teams
– Proactive and truly passionate about technology

We see some of the following as valuable assets for your success:
– Experience in game companies
– Experience in QA, implementation technical test, automated test systems
– Familiar with Unreal engine and C++
– Entrepreneur minded, worked in startup before

Osaamisalue: Hallinto- & toimistotehtävät, IT & tietoliikenne, Teollisuus & tuotanto, Tutkimus, kehitys & tuotekehitys