ITOM and Observability specialist for Capacity & Integrations, K Group
- Sijainti Helsinki
Julkaistu 05.01.2026, 15:14 - Haku päättyy 30.01.2026, 2:00
ITOM and Observability specialist for Capacity & Integrations, K Group
K Group is looking for an Observability & ITOM Engineer with a focus on monitoring, observability, and IT Operations Management in a complex multi-cloud environment.Do you want to work as a critical link between business and technology in one of the leading companies in its field? We are enhancing our Cloud & Infrastructure Operations team and looking for an Observability & ITOM Engineer.
We are working in a hybrid workplace model where we combine office days and remote work to best suit both the role and the team. Come join our professional team and start building your own kind of career in K Group!
About the role
As an Observability & ITOM Engineer, you will be responsible for owning and developing K Groups observability and monitoring capabilities across a modern multi-cloud landscape. Your job also includes acting as the technical owner of key platforms such as Dynatrace, ServiceNow ITOM, Zabbix, and related integrations, as well as guiding external service providers and internal teams in their effective use.
In this role, we expect you to strengthen service visibility, operational insight, and reliability across AWS, Azure, private cloud, and limited GCP environments. You will be working closely with cloud, infrastructure, application teams, external service providers, and business IT units, and together you take part in creating a reliable and seamless shopping experience for our customers.
This role offers you a great possibility to shape and mature observability and ITOM practices in a large-scale enterprise environment, with clear ownership of a business-critical capability area.
We are currently working with the following programs/stack: Dynatrace, ServiceNow ITOM, Zabbix, multi-cloud platforms (AWS, Azure, private cloud; limited GCP), and related integrations. We use modern, enterprise-grade tools with a strong focus on reliability, security, and governance.
Why join us?
– Youll be working on business-critical platforms where your contribution directly impacts the daily shopping experience of millions of customers – You have a great chance to work with a pioneer of modern grocery and wholesale trade – You get a broad view of the rapidly developing commerce and trade sector – You become part of a strong community of expert colleagues who support each other
What else we offer
– Modern office facilities in Kalasatama, Helsinki, with excellent connections and on-site services – Modern work tools and continuous learning opportunities – Extensive employee benefits unique to K Group, including culture & sport benefit (ePassi), shopping benefits across K Group stores, occupational health care services, and leisure-time accident insurance
To succeed in this role, we believe that you
are an experienced observability or IT operations professional who understands the importance of business-oriented, end-to-end service visibility. You work proactively, communicate clearly, and enjoy improving complex operational environments.
Your skills and background:
– Strong experience with observability and monitoring tools, especially Dynatrace – Experience with ServiceNow and ITOM-related processes (e.g. event management, service mapping) – Hands-on experience with Zabbix or similar monitoring platforms – Understanding of multi-cloud environments (AWS, Azure; GCP as a plus) – Experience working with outsourced IT services – Structured, analytical, and proactive way of working – Relevant academic background (e.g. IT, engineering or similar) – Strong communication skills in English; Finnish is considered an advantage
The application period ends on 30.1.2026. For more information about the task contact Marko Ortela marko.ortela@kesko.fiPlease note you will need the existing right to work in the country you apply for. Kesko is unable to sponsor work permits or visas.We at K Group value diversity and believe that different backgrounds and perspectives are key to success. We strive to create a work environment where everyone has the opportunity to grow. Equality, non-discrimination, and fairness are our core principles in recruitment, compensation, and career development.
K-ryhmä
We are more than 1,000 entrepreneurs and 39,000 K-team members with an endless belief in building better commerce, over and over again. We believe in commerce and the strong spirit of entrepreneurship as the cornerstone of a thriving and prosperous society.
Whether your passion lies in cars, construction, customer service, or technology, we constantly have new opportunities for those ready to shape better commerce. Your work leaves a mark on the everyday lives of Finns—how we move, eat, and build. This house never stands still, and you can shape your own career path, moving across industries and companies.
We are the House of Doers, united by an authentic spirit of action. With teamwork and a customer-first mindset, we create better commerce every single day. So lets roll up our sleeves and get things moving again – LETS K!
