Content Marketing Coordinator, Ticketmaster

 

Businesslike is looking for a Content Marketing Coordinator to join Ticketmaster Suomi in Helsinki for a minimum one-year parental leave cover. 

THE TEAM

The team will focus on efficiently creating consumer demand and capturing existing demand to drive sales by utilizing several digital marketing platforms. The foundation is delivery of a content rich site, optimised for SEO. Servicing client relationships is key, demonstrating the power of our reach in combination with sophisticated targeting through marketing automation and ad-hoc activity across CRM, paid and organic social, search and programmatic advertising. Where there is opportunity to do so, the team should sell our marketing services, ensuring clients entrust us with their marketing budgets. The team also focuses on supporting the business with acquiring new tickets and retaining existing tickets by marketing the value of Ticketmaster products and services resulting in increased client satisfaction and traffic to the B2B site. 

THE JOB

As our Content Marketing Coordinator, you are part of Ticketmaster Region North Marketing team. You report to the local Marketing Director where you support the local team with various marketing tasks such as implementing brand and marketing campaigns for your local market, creating segmented newsletters, programming the Ticketmaster website, creating organic social posts etc. You will liaise with internal stakeholders and clients, ensuring paid and marketing in contract campaigns are booked, set up, reported and invoiced on, in a timely manner. In addition, you also support the expert area leads in the region with localisations and implementation of marketing campaigns, CRM automations and translations of local analysis. This is a role where you will be in daily contact with clients and internal stakeholders so it’s important you are confident and clear in your communication, both written and verbal. 

WHAT YOU WILL BE DOING

• Liaise with internal stakeholders and clients to provide required local marketing support for marketing in contract or paid marketing (newsletter, spotlights and organic social)
• Handle client campaigns from booking, ensuring materials, set up, reporting to invoicing
• Take part in client meetings, regular client dialogue around marketing campaigns and branding related topics
• Responsible for the localization and implementation of local B2C and B2B campaigns in Finnish market 
• Focusing on marketing campaigns for set OKR’s from planning, content creation to implementation and reporting
• Tasks also including for creating B2C and B2B newsletters, updating Ticketmaster website and posting organic social posts
• Responsible for localisations and translations where needed
• And other tasks that come under the Nordic and local marketing organisation

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS/COMPETENCIES)

• 2+ years of digital marketing experience 
• Experience with content creation and posting for digital channels (Facebook, Instagram, web, newsletters etc.)
• Experience in working with Salesforce or other CRM systems is a plus
• Basic knowledge with Adobe programs and WordPress
• Basic knowledge with Google Analytics and experience in reporting on marketing campaigns
• Bachelor’s degree in marketing, business, economics, or related field
• Fluent in Finnish and English (both written and spoken)

YOU (BEHAVIOURAL SKILLS/COMPETENCIES)  

• Enthusiastic, self-motivated individual
• Confident with strong communication both written and verbal
• A creative eye with strong writing 
• Eager to learn and comfortable with taking initiative
• Ability to work on multiple projects simultaneously in a fast-paced environment
• Enjoy working as part of a team and understand the importance of teamwork 
• Innate willingness to roll up your sleeves
• Affinity for the music, sports, culture and live entertainment industry

TICKETMASTER VALUES

Rock Solid Reliability – I earn the trust of clients, co-workers and fans; I set clear expectations; I deliver high quality work on time and on task; I take the time to do things right

Winning Teamwork – I collaborate with others; I share information openly; I listen and take time to empathise and understand where others are coming from; I show recognition and appreciation for the contributions of others

Act with Integrity – I am proud of the way I represent myself and the company to others; I act with good intentions; I have direct, honest conversations while creating a safe work environment for open dialogue; I represent information and data accurately and completely

EQUAL OPPORTUNITIES

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.  You will be working in an inclusive environment and be encouraged to bring your whole self to work.  We will do all that we can to help you successfully balance your work and homelife.  As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.  It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

CULTURE

We’re fans who help fans everywhere get into the live events they love.  A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favourite artists, teams, and shows, and we continue to shape innovation every day. We’re not just selling tickets (though we do that better than anyone else), we’re enriching lives one amazing experience at a time. And we think that’s pretty amazing. If you’re passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

We have a ‘Fan First’ mindset, placing customers at the heart of everything we do. Whether working behind the scenes or engaging directly with the ‘Fan’ you will be part of a culture that supports and enriches the fan experience. Your work, our passion… delivering world class experiences – Fan First.

We’d love to hear from you! Apply by May 23, 2025, by answering the preliminary question in Finnish, attaching your CV or LinkedIn profile, and including your salary request. We’ll be reviewing applications throughout the process and will be in touch during the application period.

Ticketmaster office is located in Kruununhaka, Helsinki. We follow a hybrid work model, coming together three days a week to collaborate, support one another, and enjoy a flexible schedule.”

For more information, please contact Senior Consultant and Partner Marju Vuorensalmi: marju.vuorensalmi@businesslike.fi, 040 9210 805.

 

Osaamisalue: Media & viestintä