End User Services Architect
- Sijainti Helsinki
Julkaistu 08.05.2026, 12:43 - Haku päättyy 24.05.2026, 23:59
End User Services Architect
**We are seeking an End User Services Architect** to drive the design, development, and implementation of robust, scalable, and secure end-user services. In this role, you will shape our technology roadmap, champion best practices, and ensure our end-user environment is modern, reliable, and secure.
**Key responsibilities**
– Develop and maintain the End User Services architecture, including technology selection and roadmaps, in cooperation with Service Managers and other architects.
– Serve as the subject matter expert for End User Services, guiding and supporting teams across IT.
– Track industry best practices and emerging technologies and incorporate them into our services.
– Participate in architectural governance and translate business requirements into technical solutions.
– Ensure solutions meet established security and compliance standards.
**Requirements**
– B.Sc./M.Sc. in computer science or equivalent experience from a similar role.
– Several years of experience in End User Services and solid experience in IT Infrastructure Services.
– Strong knowledge of industry best practices and emerging technologies.
– Deep expertise in M365 services, Entra ID, AVD, AD, and device management.
– Strong understanding of cybersecurity and Zero Trust principles.
– Experience with ITIL processes and Service Desk is a plus.
– Excellent communication, collaboration, problem-solving, and analytical skills.
– Proactive, able to work independently and take initiative.
– Fluent English; other languages are an advantage.
**What we offer**
– Ownership and autonomy.
– Modern technologies.
– Collaborative culture: a supportive, international environment focused on teamwork and continuous improvement.
– Competitive compensation and benefits.
– Hybrid work: 50% office / 50% home.
**Please Apply by 24.05.2026.**
**For more information about the role**, please contact Head of End User Services, Satu Nuutinen, via phone +358503442512, **during calling times**: 15th of May 10.00-11.00 OR 21st of May 10.00-11.00 EET
**For questions about the recruitment process,** contact TA Partner, Miikka Enbuske, at miikka.enbuske(at)outokumpu.com.
**Please note: The selected candidate will be required to pass a security clearance vetting and health check (including drug tests) before commencing employment.**