Salesperson

Salesperson Position Available at Northern Lights Village!

The Northern Lights Village brand was born in 2016 and since then we have opened three resorts in Finnish Lapland. We pride ourselves in delivering consistently warm and personalized service to our guests. Everyone working at the Northern Lights Village embraces this mission with great care and responsibility. We appreciate the insight of every individual and see our employees as our most valuable resource.
Our guests are truly international and so is our team, speaking all together 17 languages!

About the Job

We are seeking 3-4 experienced Salespersons to join our company, who will work in our Sales Office in Ivalo.

Key Responsibilities

* Replying to guests and agents email & phone enquiries
* Making reservations, amendments and cancellations of hotel, restaurant, transfer and activity bookings
* Carefully planning guests itineraries and offering solutions for their requests
* Diligently communicating booking updates to the operations team

Requirements

* A minimum of 3 years of experience in sales and customer service
* Fluent spoken and written English
* Good overall knowledge of the hospitality industry
* Familiarity with hotel software
* Effective communication skills
* Friendly nature

Beneficial Qualifications

* Fluency in Finnish in addition to English
* Knowledge of the local area
* Experience with Mews, FareHarbor & Asana
* Understanding hotel operation metrics
* Ability to work flexibly in different shifts (morning, evening, weekends)

What We Offer

* Competitive salary
* Opportunities for professional development and training
* A positive and supportive working environment

Pay, duration and benefits

* 112,5 working hours per 3-week period, with some overtime possible
* Start: September/October End: February/March
* Salary negotiated in an interview, according to knowledge and experience
* Other benefits according to the collective labor agreement
* Benefits offered by the company, including private health care services
* If necessary, the resort provides accommodation in a shared room for €300,00/month

How to Apply

Before applying, please ensure you have the right to work in Finland.

Please note that due to the high volume of applications, we may not reply to applications that do not fulfill the stated requirements. Should your application meet the initial selection criteria, you will receive a reply in early August at the latest.

If youre passionate about sales and have a penchant for creating exceptional customer experiences, we would love to hear from you. Apply now! If you have questions, please email susanna.inkila@northernlightsvillage.com!

Osaamisalue: Hallinto- & toimistotehtävät, Myynti & hankinta