Operations Scheduler in travel company in Levi
- Location Kittilä
Posted 13.05.2026, 21:34 - Closes 30.06.2026, 23:59
Operations Scheduler in travel company in Levi
The Operations Scheduler is an important member of the company Operations team, responsible for the daily scheduling of all activities, transport, and other services with human and vehicle resources.
**Work Location & Conditions**
– **Location**: Levi resort, Lapland
Hybrid mode is possible, but not mandatory
– **Main office language**: English.
– **Schedule**: Full-time.
– **Contract period**: 6 months, fixed-term 01.10.2026 to 31.03.2027.
**Your Responsibilities**
– **Resource Scheduling**: Managing the daily scheduling of all activities, transport, and other travel services using available human and vehicle resources, including assigning guides to specific programs.
– **Shift Management**: Creating and maintaining the preplanned 3-week **shift schedule** as a primary framework, then using it as a foundation to build final schedules and implementing precise updates as the delivery date approaches.
– **Fleet & Operational Coordination**: Synchronizing vehicle movements and transfer logistics to ensure the seamless execution of daily services. This includes managing daily updates and ensuring the timely delivery of critical information to drivers, guides, and all other involved parties.
– **Team Collaboration**: Working in close coordination with the Operations Manager, Front Desk, and Sales team to manage daily schedule updates.
**Requirements & Ideal Profile**
– **Experience**: Minimum 1 year of professional experience in logistics, scheduling, or operations within the travel industry.
– **Local Expertise**: Strong local knowledge of the Levi/Lapland area, or the ability and eagerness to rapidly learn the locality and its logistical nuances.
– **Technical Proficiency**: Confident use of specialized shift planning software, mobile apps, and booking systems (full training provided for internal tools).
– **Logistical Mindset**: Exceptional organizational skills and the ability to maintain a clear overview of multiple moving parts under seasonal pressure.
– **Communication**: Clear and professional communication style to coordinate effectively between office staff and field teams.
**1. COMPENSATION & BENEFITS**
**Contract Type & Justification** This is a fixed-term employment contract. The fixed-term nature is legally justified by the strictly seasonal nature of the winter travel business in Lapland.
**Base Salary & Included Hours**
– **Contract Type**: Fixed Monthly Salary.
– **Monthly Base Salary**: to be discussed
– **Included Working Hours**: The base salary covers an average of 37.5 to 40 hours of work per week (approx. 160 hours per month).
**Supplements (Paid in addition to the base salary)**
– **Sunday & Public Holiday Work**: In accordance with the Finnish Working Hours Act, all hours worked on a Sunday or an official public holiday are compensated with a 100% pay increase (double pay).
– **Evening & Night Work**: Work performed during evening and night hours will be compensated with the appropriate hourly supplements as defined in the current Program Services Sector Collective Agreement (Ohjelmapalvelualan TES).
**Overtime & Working Time Averaging**
Given the seasonal nature of our work, we utilize a working time averaging arrangement (**tasoittumisjakso**) under the Finnish Working Hours Act and the Program Services TES. Your hours are averaged over the full 6-month contract period rather than calculated week by week. This allows flexibility for more hours during our peak winter weeks and fewer during quieter periods. As long as the seasonal average stays at or below your contracted weekly hours (37.540 hours), weekly overtime supplements are not triggered. Overtime applies only when the total seasonal average exceeds 40 hours per week, or if total working time exceeds an average of 48 hours per week over any 4-month period. Overtime is compensated strictly according to the applicable TES. A working time schedule will be drawn up in advance for each period. By mutual written agreement, extra hours may also be accumulated in a **working time bank** (**työaikapankki**) and taken as paid time off. Any balance remaining at the end of the contract will be paid out in cash.
**Seasonal Company Performance Bonus**
At the end of the winter season, a seasonal bonus is available. Specific details and performance metrics will be informed during contract signing.
**2. ANNUAL LEAVE & SICK PAY**
– **Annual leave accrual**: 2 days/month in year 1.
– **Sick leave pay**: Full salary for the applicable period per the Travel Agency TES.
**3. WHAT WE PROVIDE**
– **Accommodation**: A private room in the Levi area can be provided. Rent is offered at a competitive price and managed via a separate fixed calendar-month lease agreement.
– **Transport**: Free use of company cars for transport from your accommodation to the Levi office, according to the schedule and car availability.
– **Connectivity**: Work phone with a Finnish SIM (unlimited domestic calls, texts, and internet).
– **Work Clothing**: Standard STG clothing set provided (outdoor winter jacket rated to 30°C, T-shirt, fleece, beanie, pants, and boots).
– **Insurance (paid by the company)**:
– Mandatory accident insurance during work.
– Additional free-time accident insurance.
– Additional health insurance (specific conditions detailed during contract signing).
**4. ADDITIONAL PERKS**
– **Ski Pass**: Access to a shared seasonal ski pass for Levi slopes.
– **Fitness**: Personal local Levi fitness club membership can be provided.
– **Lifestyle**: Local worker discounts at selected restaurants and shops (515% via Levi Passi).
**5. CONTRACT DURATION & EARLY TERMINATION**
– **Trial Period**: During the trial period (maximum 8 weeks), either party may end employment immediately and without giving a reason, except on discriminatory grounds.
– **Contractual Early Termination**: After the trial period, the contract is binding until 31.03.2027.
Scandinavian Travel Group Oy
**Why Join Scandinavian Travel Group?** With over 20 years of experience, Scandinavian Travel Group (STG) is known in Lapland for intelligent, warm, and professional customer service.
Our multilingual guiding team speaks English, French, Spanish, German, Italian, Greek, Ukrainian, Russian, Finnish, and Swedish. Many of our guides have long-term experience in Lapland, and some are true Arctic outdoor specialists with survival skills for demanding northern conditions. All our guides are certified in first aid.
We create high-end, fully private experiences for our guests including world-class athletes, celebrities, and top-level executives always with absolute privacy and confidentiality.
Join us this winter and help create unforgettable Arctic experiences in Finnish Lapland.