Guide Team Leader
- Location Kittilä
Posted 15.04.2025, 18:25 - Closes 31.05.2025, 12:00
Guide Team Leader
Responsibilities:
– Training and mentoring guides
– Ensuring regular quality control of guide services
– Monitoring customer satisfaction and service excellence
– Organizing work schedules for the guides
– Overseeing transport fleet maintenance and operations
– Guiding private and special group clients
– Driving clients in company cars and minivans (Category B)
– Other responsibilities as may be required by the company
Main work place / area: Levi resort, Lapland. Scandinavian Travel Group office
Main working language in the office: English.
Working languages with clients: other commonly used languages: Spanish, French, German, Dutch
Work schedule: according to agreement.
If you are this kind of person, then this might be the right match for you:
– energetic and positive minded person
– have guiding experience in Lapland or North Norway/Sweden
– have leadership skills
– have excellent command of written and spoken English (French, German, Spanish, Dutch are a big plus)
– good people communication skills
– driving license of category B minimum and driving experience in arctic snowy conditions
– high-level of self-discipline
– eager to learn something new
– keen on storytelling
– prepared to work outdoors in the cold arctic conditions
Required experience:
– min. 1 year working experience as a guide in a travel company in Finland/Scandinavian countries
Scandinavian Travel Group Oy
Join our team and create unforgettable experiences in Lapland!
With 20 years of experience, Scandinavian Travel Group (STG) has earned a strong reputation for intelligent and friendly customer service in Lapland.
Our multilingual team of professional guides speaks English, French, Spanish, German, Italian, Greek, Ukrainian, Russian, Finnish, and Swedish. Most of our guides have extensive experience in Lapland, and some are expert outdoor guides with survival skills in extreme northern conditions. All guides have completed first aid training.
We specialize in providing VIP services for world-famous athletes (football, hockey, basketball), celebrities, and executives from leading global businesses. We ensure complete privacy and confidentiality for all clients.
What We Offer:
We provide fully private experiences for our clients, including:
- Reindeer & husky encounters
- Winter rally adventures
- Electric fat biking
- Snowshoeing & snowmobiling
- Horseback riding
- Exclusive meetings with Santa Claus
- Northern Lights excursions
- Outdoor camping & authentic Lappish dining with open-fire cooking
We also offer transfers within Finland, Norway & Sweden.
Our luxury transport fleet includes:
- Mercedes V-Class minivans (up to 7 passengers)
- Mercedes Sprinter vans (up to 20 seats)
- Premium SUVs (Volvo, Mercedes & more)