Front desk supervisor in Scandinavian Travel Group Office in Levi
- Location Kittilä
Posted 01.04.2025, 12:34 - Closes 31.05.2025, 12:00
Front desk supervisor in Scandinavian Travel Group Office in Levi
– Supervising work of the front desk team
– customer service & sales: walk-ins, online, SMM customers, travel agents and groups
– office administration work: updating weekly activities schedule, preparing customers handouts, updating screen presentations, other regular office duties.
– contacting local suppliers
– weekly scheduling work of the guides team
Scandinavian Travel Group Oy
Safarimarket is the local travel shop of Scandinavian Travel Group (STG), specializing in selling excursions and activities in Lapland for walk-in travelers visiting Levi. Approximately 60% of our clients book their excursions online in advance, while 40% visit our shop upon arrival to book their activities.
We offer a wide range of winter experiences, including:
Arctic nature & well-being: Snowshoeing, Northern Lights excursions, fat biking, and smoke sauna experiences
Motorsport adventures: Ice karting, snowmobile safaris, and winter rally driving
Culture & history: Saami heritage tours, visits to local artists, and handicraft workshops
Christmas magic: Meeting Santa Claus, visiting the Elves Kingdom, and day trips to Santa Claus Village in Rovaniemi
Exclusive Arctic expeditions: Day trips to the Arctic Circle Santa Village in Rovaniemi, Icebreaker cruises, Snow & Ice Hotels, and King Crab Safaris
With over 20 years of experience, STG - Safarimarket has built a strong reputation for providing diverse, intelligent, and customer-friendly service in Lapland. We thrive in a multicultural environment, driven by a shared passion for nature and the Arctic outdoor lifestyle.