{"id":3761527,"date":"2026-04-14T08:47:49","date_gmt":"2026-04-14T05:47:49","guid":{"rendered":"https:\/\/laura.fi\/vacancies\/company\/service-operations-agent-and-traffic-assistant-turku\/service-operations-agent-and-traffic-assistant-turku\/"},"modified":"2026-04-14T10:36:16","modified_gmt":"2026-04-14T07:36:16","slug":"3761527","status":"publish","type":"job_listing","link":"https:\/\/laura.fi\/en\/vacancies\/tallink-silja-oy\/service-operations-agent-and-traffic-assistant-turku\/3761527\/","title":{"rendered":"Service &#038; Operations Agent and Traffic Assistant, Turku"},"content":{"rendered":"<p>In your role, you ensure smooth passenger departure processes and excellent customer experience. The work is varied, dynamic, and filled with interactions with different customers.<\/p>\n<p>As a Service &#038; Operations Agent, your duties include customer service at the check-in desk, at self-service check-in machines, and at passenger gates, the use of passenger bridges, service for customers moving by car at the car field, directing traffic, as well as involvement in ship unloading and loading.<\/p>\n<p>As a Traffic Assistant, your work consists of serving customers moving by car outdoors at the car field, traffic control, and participating in ship unloading and loading.<\/p>\n<p>You fit in our team if you are a reliable and flexible team member who can work efficiently, safely, and professionally even under pressure. You have a cheerful and energetic attitude, are solution-oriented and a proactive team player.<\/p>\n<p>Employment relationships for both positions are fixed-term for the 2026 summer season, in part-time shift work between 15:00-20:30 on any day of the week. We offer an average of 32 hours\/4 weeks. The induction period is paid and attendance is a prerequisite for employment.<br \/>\n<\/p>\n<div id=\"te-palvelut-info\">\n<div class=\"te-palvelut-row\"><span class=\"te-palvelut-hdr\">Employment relationship:<\/span><span class=\"te-palvelut-text\">Employment <\/span><\/div>\n<div class=\"te-palvelut-row\"><span class=\"te-palvelut-hdr\">Wage:<\/span><span class=\"te-palvelut-text\">Other We comply with the Tallink Silja collective agreement for white-collar employees<\/span><\/div>\n<div class=\"te-palvelut-row\"><span class=\"te-palvelut-hdr\">Working time:<\/span><span class=\"te-palvelut-text\">Weekdays, Weekends, Shift work<\/span><\/div>\n<div class=\"te-palvelut-row\"><span class=\"te-palvelut-hdr\">Number of positions:<\/span><span class=\"te-palvelut-text\">4<\/span><\/div>\n<div class=\"te-palvelut-source\">Source: Job Market Finland\/Ty\u00f6markkinatori<\/div>\n<\/div>\n","protected":false},"author":0,"featured_media":0,"template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"_company_tagline":"","_company_website":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[52],"job-categories":[1524],"job-types":[567,566,563],"job_listing_tag":[1144,1161,1155],"class_list":{"0":"post-3761527","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-southwest-finland","7":"job_listing_type-evening-weekend","8":"job_listing_type-shift-work","9":"job_listing_type-summer-seasonal-job","10":"job_listing_tag-customer-service","11":"job_listing_tag-sales-purchasing","12":"job_listing_tag-transport-traffic-logistics","15":"job_listing_company-tallink-silja-oy","16":"job_source-tyomarkkinatori","17":"worktime-part-time","19":"job-type-evening-weekend","20":"job-type-shift-work","21":"job-type-summer-seasonal-job"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.1.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Service &amp; Operations Agent and Traffic Assistant, Turku - Laura.fi<\/title>\n<meta name=\"description\" content=\"In your role, you ensure smooth passenger departure processes and excellent customer experience. 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